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Login Questions.

1. I've lost my username and/or password. How can I login?

Please visit the Lost Password page and input your Username and/or Email Address and click the button. Your username and a new secure password will be sent to your email address.

2. My new password does not work. What can I do?

Please make sure you copy it exactly as it appears. Password is case sensitive. If it contains 'a', it should be typed 'a' not 'A'. When copying and pasting make sure you do not copy any spaces.

Also, please disable any browser features that automatically fill in the login details for you. They may be causing you to accidentally enter your old password, which is now invalid.

3. The login page says my cookies are not set correctly. Can I still login?

Yes, this simply means the page has been unable to set a cookie on your machine. This usually happens if you access the site too often or have switched browsers. This can often be fixed by setting your browser to allow all cookies, then restarting your machine. However, you should still be able to login even when it says cookies are not set correctly. Just type in your details as normal.


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